Strategy & Transformation Advisor (Enterprise Commerce Architecture)

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. We have a significant amount of work ahead, which gives you the opportunity to help put the global economy within everyone’s reach while doing the most important work of your career. About the Strategy and Transformation team The Strategy and Transformation team helps Stripe’s largest and most strategic users define and execute high-impact business and technology transformations. We work early in the customer lifecycle, alongside account teams and senior customer leaders, to connect business ambition with a practical path to value on Stripe. The team has established foundational Strategy and Transformation Consultant coverage across regions. We are now adding specialist advisors with differentiated expertise for enterprise conversations where Stripe’s role must be understood not simply as a payments provider, but as an integrated financial backbone within a customer’s broader commerce and technology ecosystem. About the role As a Strategy and Transformation Advisor, Enterprise Commerce Architecture, you will be the senior strategic advisor for complex enterprise commerce pursuits in AMER. You will help customers develop a clear, prescriptive point of view on how Stripe should fit within their future-state architecture and what that means for their commerce platforms, order management systems, enterprise resource planning (ERP) and finance estate, customer and loyalty systems, identity, data platforms, fulfillment operations, and engineering organization. This is a pre-sales role within the Strategy and Transformation Practice. You will partner with Go-to-Market (GTM), Solutions Architecture, Product, and Professional Services to increase customer confidence in Stripe’s ability to support consequential enterprise transformations. You will engage senior technical and business stakeholders, including chief technology officers, chief information officers, chief architects, vice presidents of engineering, and digital or commerce leaders. You will translate their strategic priorities into an enterprise commerce architecture, sequenced transformation roadmap, and clear implementation principles. You will define the strategic architectural “what” and “why,” including the target state, key design principles, trade-offs, dependencies, and path to value. You will also provide technical advisory support to Stripe’s Integration Engineers, Solutions Architects, and Strategy and Transformation Consultants on the most complex opportunities. What you will do Shape enterprise commerce transformation strategy • Lead executive discovery, strategy, and architecture workshops for Stripe’s most strategic enterprise prospects and users. • Assess a customer’s current commerce and technology landscape. Identify how payments and financial infrastructure interact with commerce, order management, ERP and finance, customer relationship management (CRM), loyalty, identity, data, fulfillment, and risk systems. Develop a prescriptive future-state point of view for how Stripe can serve as a financial backbone within that architecture. • Translate business objectives, such as international expansion, omnichannel commerce, marketplace growth, subscription transformation, cost optimization, improved authorization performance, and faster product development, into clear architecture and operating model implications. • Define the enterprise-level principles, system boundaries, ownership models, integration patterns, data flows, and migration considerations needed to support the target state. • Create multi-phase, dependency-aware transformation roadmaps that connect Stripe capabilities to measurable business outcomes. Increase confidence in strategic enterprise pursuits • Partner with account teams, enterprise service managers, sales leaders, and senior solutions architects to identify pursuits where enterprise commerce architecture expertise will materially improve customer confidence or decision quality. • Engage credibly with executive technical stakeholders as a strategic advisor and peer, rather than as a product vendor. • Help customers understand the practical trade-offs between their current architecture and a future state that uses Stripe more deeply. • Create clear executive narratives, architecture artifacts, transformation roadmaps, and decision materials that make Stripe’s role in the customer’s future state concrete. • Support account strategy, opportunity shaping, and value articulation for complex, multi-product enterprise pursuits. • Help define the path from an initial architecture vision to implementation scope, while ensuring detailed solution design and delivery ownership remain with the appropriate Stripe teams. Advise and support Stripe’s and our users’ technical teams • Serve as a senior thought partner to Integration Engineers, Solutions Architects, Account Executives, and Strategy and Transformation Consultants on complex enterprise architecture questions. • Provide guidance on how to frame Stripe’s capabilities within broader enterprise commerce, finance, and data architectures across industries and segments, including insurance, fintech, retail, media and entertainment, marketplaces, and platforms. • Help user teams work through architecture-level issues, including system-of-record boundaries, application programming interface (API) and event design, data ownership, reconciliation, operational resilience, migration strategy, and organizational readiness. • Coach internal teams on executive technical storytelling, architecture discovery, and translating technical decisions into business value. • Build reusable enterprise commerce architecture frameworks, reference patterns, workshop methods, and transformation narratives that improve the team’s effectiveness across AMER. Inform Stripe’s enterprise strategy and product direction • Bring recurring customer architecture patterns, friction points, and unmet needs to Product, Engineering, and GTM leadership. • Identify emerging enterprise commerce trends, including artificial intelligence (AI)-enabled commerce and financial operations, omnichannel experiences, embedded finance, platform business models, and global expansion. Translate these trends into relevant Stripe points of view. • Contribute to Stripe’s differentiated perspective on enterprise commerce transformation through internal thought leadership and selective customer-facing content. Minimum qualifications • 12+ years of experience in enterprise architecture, technology strategy, digital transformation, management consulting, or senior technical advisory roles. • Significant experience advising large enterprises on complex technology transformation, ideally spanning commerce, payments, financial systems, or customer-facing platforms. • Demonstrated ability to engage credibly with C-suite and vice president-level business and technical leaders. • Deep understanding of enterprise commerce architecture, including systems such as commerce platforms, order management, ERP and finance, CRM, loyalty, identity, fulfillment, and cloud data platforms. • Strong knowledge of API-first integration, distributed systems, event-driven architecture, cloud platforms, data flows, and enterprise operational models. • Working knowledge of payments and financial infrastructure, including acceptance, acquiring, settlement, reconciliation, fraud and risk, compliance, and multi-party payment models. • Ability to connect architecture decisions to business outcomes, including revenue growth, conversion, authorization performance, operational efficiency, resilience, cost, and speed to market. • Excellent written, verbal, and visual communication skills, including the ability to make complex architecture decisions understandable to executive audiences. • Demonstrated experience leading ambiguous, cross-functional strategic engagements from initial discovery through a practical recommendation and roadmap. Preferred qualifications • Experience with Stripe or comparable payments and financial infrastructure platforms. • Experience in enterprise retail, marketplaces, platforms, software as a service (SaaS), travel, media, mobility, or other complex commerce environments. • Experience across omnichannel commerce, global payment methods, subscriptions, business-to-business payments, marketplaces, embedded finance, or platform monetization models. • Familiarity with enterprise architecture frameworks and methods, such as capability modeling, value stream analysis, domain-driven design, and transformation roadmapping. • Experience advising on data architecture, reconciliation, risk and fraud operations, AI-enabled financial operations, or commerce personalization. • A track record of coaching senior technical practitioners and influencing cross-functional teams without direct reporting authority. • External credibility through senior customer advisory work, industry speaking, publications, or contributions to enterprise technology or payments communities.