Engineer 3 - GTM Tech

The CRM Technologies team is responsible for building, scaling, and operating Salesforce-based solutions that power MongoDB’s customer lifecycle from lead management and sales execution to renewals, reporting, and downstream operational workflows. The team partners closely with Sales Operations, Marketing, Revenue Operations, Finance, Customer Success, and Engineering to deliver secure, scalable, and reliable Salesforce solutions. With strong expertise in Salesforce development, automation, integrations, and platform operations, the team continuously evolves the CRM ecosystem to meet changing business needs. Role Overview We are looking for a Salesforce Engineer III to design, build, and support core Salesforce capabilities that enable MongoDB’s global go-to-market and operational teams. This is a senior individual contributor role with clear ownership from requirements through production delivery. You will translate business requirements into high-quality technical solutions using a combination of declarative configuration and custom development. This role is hands-on and delivery-focused, requiring strong technical judgment, attention to platform best practices, and the ability to work effectively across multiple business domains. As an Engineer III, you will also influence engineering standards, improve system performance and reliability, and contribute to shared frameworks and best practices within the Business Systems engineering organization. What You’ll Do • Design, build, and support Salesforce solutions across sales, marketing, revenue, customer, and operational workflows • Implement and enhance Salesforce functionality using standard configuration, Flows, Apex, Lightning Web Components, and platform automation • Partner with business stakeholders to understand requirements, identify gaps, and deliver scalable, maintainable solutions • Develop and maintain integrations between Salesforce and external systems such as Marketo, ERP, billing, marketing, support, or analytics platforms • Participate in technical design, backlog grooming, sprint planning, testing, code reviews, and production deployments • Troubleshoot and resolve issues related to automation, data integrity, integrations, and system performance • Contribute to documentation, UAT support, regression testing, and user enablement to improve adoption and platform reliability • Ensure solutions adhere to Salesforce security, data governance, and platform best practices • Leverage AI-powered engineering tools (e.g., Cursor, Claude Code, Agentforce, GitHub Copilot) to improve productivity, analysis, troubleshooting, and documentation—using sound judgment around security and accuracy Responsibilities • Technical Delivery: Translate complex business requirements into scalable Salesforce solutions using declarative configuration and custom development • System Design & Integration: Design and support integrations between Salesforce and downstream systems to ensure data consistency across business processes • Engineering Excellence: Maintain high standards for code quality through modular design, test coverage, and adherence to shared patterns and CI/CD practices • Platform Optimization: Proactively identify and resolve performance bottlenecks and technical debt within existing Salesforce implementations • Mentorship & Influence: Lead peer code reviews, contribute to technical documentation, and help raise the overall engineering bar within the team Minimum Requirements • Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience • 6+ years of hands-on Salesforce development experience • Strong experience with Apex, Lightning Web Components, Flows, SOQL, and Salesforce APIs • Experience building and supporting Salesforce automation and complex business workflows • Experience integrating Salesforce with external enterprise systems • Familiarity with Agile/Scrum methodologies, CI/CD, version control, and Salesforce release management • Strong understanding of Salesforce security, data governance, and implementation best practices • Strong analytical, troubleshooting, communication, and collaboration skills • Salesforce Platform Developer I or II certification required Preferred Qualifications • Experience working across multiple Salesforce clouds (Sales, Service, Experience, or Marketing) • Familiarity with DevOps tooling such as Salesforce DX, Copado, Gearset, or Git-based workflows • Working knowledge of JavaScript, HTML, CSS, and Visualforce • Experience supporting UAT, regression testing, and business enablement • Practical familiarity with AI-powered and agentic tools used to accelerate development and analysis Success Measures • In 3 months: Develop a strong understanding of MongoDB’s Salesforce architecture, key business processes, and stakeholder landscape • In 6 months: Deliver meaningful enhancements across Salesforce, becoming a dependable contributor to core initiatives • In 12 months: Be recognized as a trusted Salesforce SME, driving scalable improvements and influencing platform strategy and engineering standards About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 2273450763