Operations Associate, Financial Crimes EDD/PEP

Who we are About Stripe At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity, and global prosperity. While the promise of a global online economy is palpable, it comes with significant risk. Each day, bad actors disrupt the trust and safety of the internet and increase the barrier to entry for online businesses. The Financial Crimes team ensures that our platform remains safe, that prohibited parties are not allowed to utilize our services, and that we identify bad actors engaging in money laundering or other financial crimes. What you’ll do We're looking for someone who is passionate about fighting financial crimes and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You'll be responsible for conducting investigations and making account-level judgments and recommendations for regulatory reporting. You'll be confident in looking through data, assessing various indicators, and making judgements on your findings. The right candidate for this role will have experience in financial crimes compliance, preferably within the fintech or e-commerce space. Responsibilities • Conduct decision reviews for Enhanced Due Diligence (EDD) and Politically Exposed Persons (PEP) • Understand complex regulatory and compliance requirements within the financial services space and complete analyses in accordance with these requirements • Analyze complex problem and exercising sound analytical judgment on investigation resolutions or decisions • Perform assignments and tasks of high complexity and resolving incoming requests from internal Stripe teams, financial partners, or other parties • Adhere closely to process documentation and draft clear and concise investigative summaries and analyses, including draft regulatory reports for submission • Be a part of building a brand-new team and operational culture for Stripe Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 2+ years of experience in financial crimes, AML, EDD, or PEP roles • Experience conducting in-depth user KYC, nature of business, adverse media, high risk country and business sector reviews in EDD work flows • Experience reviewing PEP and user alert details, understanding mitigation factors and making determinations and escalations • General awareness of money laundering, terrorism financing, and sanctions trends and regulatory developments • Independently analyze and evaluate information from various data sources to determine a course of action for a matched case • Ability to clearly record by writing the rationale and documenting the evidence of the decision making process about the match being positive or false for analytical, presentation, and audit purposes • Excellent written, spoken, and interpersonal skills, • Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions • Self-disciplined, diligent, proactive, and detail oriented • The SDC operates during daytime hours with shifts from the morning through early evening. Preferred qualifications • Knowledge of payments and fintech industry • Familiarity with SQL and ability to use template or pre-made SQL queries as part of investigations