Strategy & Operations Lead, Marketing

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Strategy & Operations Lead for Marketing at Anthropic, you'll be a key part of the team that keeps our entire marketing organization running, spanning brand, enterprise, creative and performance marketing. You'll work at the intersection of strategy, operations, and analytics, helping build the systems and rhythms that let a fast-growing team move quickly and stay aligned as we introduce Claude and Anthropic to the world. This is a senior, high-autonomy role for someone who can see around corners and turn ambiguous, high-level strategy into concrete plans that ship. You'll project-manage some of marketing's most high-stakes, high-visibility work and quarterback complex special projects that cut across the org. You'll partner with marketing leadership, Finance, Legal, Creative Studio, and external agencies to run planning and budgeting, sharpen how we measure impact, and rally teams to get things done. This is a team effort. You'll sit within a strategy and operations group that divides and conquers, so you should be as happy driving your own slice as partnering on the rest. We're looking for a leader who can walk into a complex, fast-changing environment, quickly figure out what matters, and move it forward with very little direction. What makes this role exciting You'll help shape how Anthropic tells its story to the world, building the operational foundation that lets every part of our marketing team do its best work. You'll touch all of marketing, from brand and enterprise to product and developer, with real influence over how the whole org plans, spends, and measures itself. This is a chance to build alongside a sharp team at one of the most important companies in AI, with significant room to grow your scope and step into broader leadership as we scale. Key responsibilities • Drive annual and quarterly planning alongside the rest of the strategy and operations team, turning company and marketing strategy into clear plans with owners, timelines, and budgets • Project-manage high-stakes, high-visibility projects from start to finish, keeping many moving parts and busy senior leaders aligned and on schedule • Quarterback complex, cross-org special projects, pulling in the right people, setting the plan, and driving to the finish even when no single team owns the work • Partner on budget planning, forecasting, and management across marketing teams, making sure spend maps to the highest-priority work • Help build the operating rhythm the marketing org runs on, including how teams plan, prioritize, track progress, and report results, designed to scale as we grow • Build analytics and reporting that show how marketing is performing and give leaders the insight to make sharper calls • Drive cross-functional programs across Marketing, Finance, Legal, Creative Studio, and agency partners, keeping fast-moving work coordinated and unblocked • Partner with marketing leadership and Finance on resource and headcount planning, building the trust to influence without owning the teams directly • Find friction and remove it, so teams can move faster and focus on the work only they can do • Help define the metrics and measurement that tell us whether our marketing investments are working Minimum qualifications • Marketing operations or strategy, business operations experience supporting the Marketing organization, working in high-growth B2B tech companies or strong technology-driven consumer brands • Strong project management instincts, with a track record of steering high-stakes, high-visibility projects and keeping many moving parts and busy senior leaders aligned • A history of seeing around corners, anticipating what a fast-scaling team will need before it becomes a problem and getting ahead of it • Proven ability to turn ambiguous, theoretical strategy into actionable plans, and to rally people across an org to execute quickly • Deep experience building and scaling operating processes from scratch in fast-paced, ambiguous environments • Strong analytical and financial chops, with hands-on experience in budgeting, forecasting, and annual planning • The ability to navigate a complex organization, build influence without authority, and manage relationships with senior leaders across Marketing, Finance, and the wider company • Comfortable operating with little direction and driving outcomes end to end, and equally comfortable dividing and conquering as part of a team rather than being the sole owner of everything you touch • Fluency with marketing technology and project management tools Preferred qualifications • 10+ years in marketing operations, strategy, business operations, or a related field • Familiarity with marketing measurement and attribution methods • A background spanning more than one marketing discipline, such as brand and performance, or enterprise and product • Experience scaling operations through rapid company growth The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $400,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.